Shipping and return policies for Jules Brennan

Shipping Info
Items may be returned in as new condition within 14 days of purchase.

All goods are the responsibility of the customer until they are returned to us - please make sure to send all returns via recorded delivery to ensure their arrival.

We reserve the right to refuse a return if items have clearly been used, worn or otherwise soiled after purchase.

Returns address:

Ethereal Distribution
234 Wellgate,
Rotherham,
S60 2PA
Return Policy
All domestic orders are shipped by Royal Mail first class recorded delivery, and should take 1-3 business days to arrive.

International orders are shipped using Royal Mail's international tracked service, with the package being passed to the domestic mail delivery service in the destination country before delivery to the customer. Delivery times will vary depending on delivery destination, and may also be subject to import taxes.

We are currently looking into making our EU orders compliant with the IOSS scheme - allowing EU customers to pre-pay import VAT on eligible sales and receive their orders hassle-free, however as things stand we cannot gurantee that there will not be extra fees required on delivery depending on the host country.

To ensure that your order arrives successfully, all shipping prices quoted on the site are for recorded delivery.

If for any reason you are not satisfied with the delivery methods outlined above, please contact us via amplejules@icloud.com to arrange an alternative delivery plan.